Free Shipping to Europe
After the order is shipped, the delivery time is usually:
Up to 3 business days for Portugal.
Up to 5 business days for Europe.
You have 15 days after receiving your request to return an item purchased in our Online Shop.
The cost of returning items to Taillefer Design is the responsibility of the customer. They will only be refunded if we inadvertently send the wrong item (s) or if the items submitted are defective.
Taillefer Design only accepts articles that are in their original condition, unused, with original labels and a receipt (or gift receipt) and accompanying accessories. For any items returned that are not in these conditions, the return will be denied and the item shipped back.
If for any reason it is not possible to exchange the product, the value of the product will be reimbursed to you, within 15 days from the date of arrival of the return to our facilities.
Taillefer Design returns are refunded to the original payment method.
Cancellation / Return / Exchange Policy
Orders can be canceled through a request directly through the email firstname.lastname@example.org provided that the request has not yet been processed.
If you cancel a paid order, the refund will be made through the original payment method within 5 business days.