If you’d like further information about Planetiers and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
Please read our FAQ before sending us a message.
Planetiers is a Marketplace. What does that mean?
At Planetiers we don’t have products, stock, deliveries or packages – what we do is give eco-producers and sellers the opportunity to have an online presence and make their products known to more and more people interested and involved in this message.
Each seller places its products on the platform, manages its store, handles order submissions and solves possible errors or returns.
Why do I receive more than one package?
When you buy from Planetiers, it is important to pay attention to the name of the seller of whose products you’re interested in – it’s always next to the name of the product.
Every time you order products from different sellers at Planetiers, you’re actually making multiple aggregated orders.
This way, you’ll receive at home the order you made at Planetiers in small parcels, depending on the number of different sellers included in your order.
Would you like to receive quote for high quantities?
If you would like to purchase products in bulk and/or customization please contact firstname.lastname@example.org and mention: Company, Products you need and Quantities.
Any other question?
If you can’t find the information you want in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.